Who we are and why we're here.
The team behind Calltree.ai.
AI agents that deliver exceptional customer experiences
Our AI-driven platform blends cutting-edge technology with human understanding.
Our Story and Mission
Founded in 2025, Calltree AI emerged from a simple observation: contact centers needed a better way to understand and optimize their operational costs. Our team of industry veterans and AI specialists came together to build a solution that brings unprecedented visibility to contact center operations.
We believe that every interaction in a contact center represents an opportunity for optimization. By providing deep insights into operational costs and workflow efficiency.
CallTree AI gave us insights that cut inefficiencies by 40% and boosted our team’s productivity.
Sarah Chen, Operations Director
Meet the Founders
The visionaries behind Calltree AI, bringing together deep industry expertise and cutting-edge technology innovation.
Kun Qian
Kun, co-founder and CEO of Calltree AI, previously a product leader at AWS where he focused on contact center solutions. During his tenure, he built and scaled multiple product lines that achieved tens of millions in annual recurring revenue.
Drawing from deep insights into contact center operations and analytics, Kun co-founded Calltree AI to empower organizations with the data-driven insights they need to optimize operations and reduce costs.
Robertson Taylor
Robertson, co-founder and CTO of Calltree AI, brings a research background in High Performance Computing (HPC) and computer vision models. Previously at Marqo, he helped major e-commerce companies optimize their product search capabilities using fine-tuned multimodal embedding models.
Robertson brings his expertise in AI and scalable systems to help Calltree AI transform contact center operations through data-driven insights and cutting-edge technology solutions.
Our customers
CLEAR
"Calltree AI gives us back time. Our support team is now focused on more complex, meaningful conversations. If a member wants to speak to a human, that's always an option. This is about augmentation, not elimination. "
Adam Luebbers
VP, Member Experience, Clear
Casper
“Our service has fundamentally changed. With the AI agent, we effectively have 24/7 availability and engage in any language—something we couldn't do before.”
Marc Butakis
VP of Operations, Casper
minted.
"Our customers rely on Calltree AI for some of the most personal moments of their lives. It's critical that our AI agent not only provides accurate information but also does so in a way that reflects our care for each customer's unique needs."
Anissa Gomez
Quality Specialist, Minted
Our offices
Based in New York, San Francisco, where it all began, we continue to grow and collaborate as a unified team.
